All items provided by "That Looks Like Me" are made to order. Please double check that your billing, shipping, and cart information are correct. When your order is received, we will send you an email confirming your order. If you have not received an order confirmation within 24 business hours, please contact us at firstname.lastname@example.org. Once processing is complete, you will also receive an email stating that your order is on the way. Once an order ships, a tracking number will then be sent to the email address on file.
PROCESS & SHIPPING
Business days are considered to be Monday-Friday (not including holidays)
Processing time for most of our items are 7-14 Business Days
Shipping 2-3 Business Days
Canada Shipping 10-15 Business Days
International Shipping 20-30 Days
Shipping fees are nonrefundable.
If a package is returned to us because it is undeliverable or has the wrong address, the customer must pay to have it reshipped.
REFUNDS & RETURNS
We really want you to be ecstatic about your order. We put a lot of love and time into our items.
With our products being handmade and made to order we begin processing the order as soon as it is placed, we do not issue refunds.
We only replace items if they are defective or damaged, send us an email at email@example.com.