SHOP POLICY

CONFIRMATION EMAIL

All items provided by "That Looks Like Me" are made to order. Please double check that your billing, shipping, and cart information are correct. When your order is received, we will send you an email confirming your order. If you have not received an order confirmation within 24 business hours, please contact us at thatlookslikeme@thatlookslikeme.com. Once processing is complete, you will also receive an email stating that your order is on the way. Once an order ships, a tracking number will then be sent to the email address on file.  

PROCESS & SHIPPING

Business days are considered to be Monday-Friday (not including holidays)

Processing time for most of our items are 7-14 Business Days

Shipping 2-3 Business Days

Canada Shipping 10-15 Business Days

International Shipping 20-30 Days

  • Shipping fees are nonrefundable.

  • If a package is returned to us because it is undeliverable or has the wrong address, the customer must pay to have it reshipped.

REFUNDS & RETURNS

We really want you to be ecstatic about your order. We put a lot of love and time into our items.

With our products being handmade and made to order we begin processing the order as soon as it is placed, we do not issue refunds. 

EXCHANGES

We only replace items if they are defective or damaged, send us an email at thatlookslikeme@thatlookslikeme.com.

 

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and updates.

 

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

©2018 by That Looks Like Me.